Please check your spam folder as this usually seems to solve the problem in the majority of cases.
Please also check if you entered your e-mail correctly.
If this does not help, then, Send Us an email to
or call us we will be able to send you the confirmation straight away.
This is one of the biggest differences between us and the others.
www.madeira-airport-shuttle.com allows you to book your
Madeira Funchal airport shuttle ONLINE 12 hours prior to your flight.
In these cases you will not receive a confirmation e-mail because you have made a booking very close to the time of arrival,
our driver will still be there waiting for you (as our automated system will inform the driver).
However, we highly recommend you to make your reservations in advance.
On Express Shuttle The Maximum Shuttle waiting time for customers at the airport is 30 minutes from the moment they make contact with our airport representative. We will try to keep waiting times to a minimum.
Infants and children do count as one person. Under portuguese law and for your safety we must use baby seats for infants and children (aged from 0 months to 8 years). We strongly recommend that you inform us (just tick the baby seat option on the booking form) when making your booking. Children’s seats are provided free of charge..
Each passenger has an allowance of a suitcase and piece of hand luggage .
If you are bringing extra luggage for example; pushchairs, wheelchairs,
golf bags or any other out of the ordinary items ;
please Notify Us in the message box in the booking form or to the contact page;
ensuring that we are aware of the extra luggage.
We may have to send a larger car.
There is no extra charge.if reserved at the time of booking the Shuttle.
We automatically calculate your collection time for your departure flight as the journey time plus 2 - 3 hours check in time.
We at Madeira-Airport-Shuttle recommend that you arrive at funchal airport a minimum of 90 minutes before departure time.
We will NOT accept responsibility for missed flights due to clients not booking the taxi with enough time to spare.
On a shared transfer the time will be given to you and you CANNOT have an option to override it.
On your arrival at Funchal Airport, you will be pickup inside the Funchal Arrivals lounge.
On The Return Transfer we will pick you up from the door step of your holiday accommodation
and we will drop you at the door step of Madeira (Funchal ) Airport Departures.
Please pay all at once after you arrive at the Madeira Hotel. Once you have paid, the driver will give you ; a "Pick up voucher" ; which you will then give to the driver on the return journey in lieu of money.
Or you are also welcome to pay online (in advance); we use PayPal,
the system that is used by EBAY and offers the latest and best security technology.
If you opt to pay in advance via PayPal our driver will be automatically informed so you will not need to do anything else.
However, if you really do prefer not to pay all at once there is no problem; you can pay for each trip separately!
We cannot guarantee an exact time. The maximum waiting time for transportation from the airport to the centre of funchal is 30 minutes, and the transfer time may take up to one hour. In the case of transportation to the airport, we guarantee a pick-up time in the range of +/- 15 minutes, and a maximum transfer time to the airport of one hour from the time of pick-up.
Madeira Airport Shuttle reserve the right to refuse to carry any person who is thought to
be under the influence of alcohol or drugs and/or whose behavior is considered to be
abusive and could pose a threat to the driver, the vehicle or the other passenger(s).